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Operational Excellence Information Sessions Series

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Name: Operational Excellence Information Sessions Series
Date: November 6, 2018
Time: 7:30 AM - 9:00 AM EST
Registration: Sorry, public registration for this event has been closed.
Event Description:
The Blackstone Valley Chamber of Commerce in Partnership with the Massachusetts Manufacturing Extension Partnership is happy to introduce the:

Operational Excellence Information Sessions Series
In today’s competitive climate, business owners face diverse challenges – from people issues to operational problems to concerns about growth.  This series addresses these topics and provides participants an opportunity to learn from each other.

Please join us for a lively and productive discussion over coffee on the following dates:

November 6:  Leadership Effectiveness
Many businesses rely on long-tenured managers who gained their supervisory skills through years of “on the job” experience.  As this generation retires, the position is typically filled by a promotion of a high performing team member.  However, high productivity does not always translate to effective managerial skills.  For many people – both the newly promoted person AND the team members, this experience is difficult, draining, and disappointing. 
  • Learn about tools and techniques that new (and frankly seasoned) leaders can adopt
  • Transform the experience of managing to a joyous one.
December 4:  Business Growth Planning
Reaching your potential markets is no longer about sales brochures, logos, and catchy phrases.  Successful companies are embracing a holistic approach that focuses on understanding the current situation, identifying internal capabilities and customers that can be served by them, and then reaching them in new and old ways.
  • Learn about the changing role that marketing plays
  • Be able to assess you current situation
Visualize the customer journey
Blackstone Valley Chamber of Commerce
Conference Room
670 Linwood Avenue
Building A, Suite 5
Whitinsville, MA 01588
Date/Time Information:
Tuesday, October 2nd 2018  7:30am - 9:00am
Tuesday, November 6th 2018  7:30am - 9:00am
Tuesday, December 4th 2018  7:30am - 9:00am
Contact Information:
Marcia Decker
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